Terms & Conditions
Last updated: March 2026
1. About this website
AirplaneClaim (airplaneclaim.com) is an independent information website that provides general guidance about flight delay and cancellation compensation rights under UK Regulation 261 (UK261). We are not a law firm, solicitors, or claims management company. We do not process claims directly.
2. Affiliate relationship
This website contains affiliate links to AirHelp. If you click through to AirHelp via our links and make a successful claim, we may receive a referral commission. This does not affect the amount of compensation you receive. Our referral relationship does not influence the information or guidance we provide.
3. Information only
The content on this website is provided for general information purposes only. It does not constitute legal advice. While we make every effort to ensure accuracy, we do not guarantee that the information is complete, accurate, or up to date. You should seek independent legal advice if you require specific guidance about your circumstances.
4. No liability
To the fullest extent permitted by law, AirplaneClaim accepts no liability for any loss or damage arising from your use of this website or reliance on any information provided. We are not responsible for the services, actions, or outcomes provided by AirHelp or any third party linked from this site.
5. Third-party services
When you click through to AirHelp, you will be subject to their own terms and conditions and privacy policy. We recommend you review these before using their services. AirplaneClaim has no control over and accepts no responsibility for third-party websites or services.
6. Intellectual property
All content on this website, including text, design, and graphics, is the property of AirplaneClaim and is protected by copyright law. You may not reproduce, distribute, or use any content without our prior written permission.
7. Changes to these terms
We may update these terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website constitutes acceptance of the revised terms.
8. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact
If you have any questions about these terms, please contact us at info@airplaneclaim.com.